Big Island Tours FAQ

Answers to your most common questions about Volcano National Park, bookings, and safety.

Booking & Pricing

How do I book a tour?

Are children allowed on tours?

What forms of payment do you accept?

Do you offer group discounts?

What is your cancellation policy?

Can I reschedule my tour?

What should I bring on the tour?

What is provided on the tour?

How physically demanding are the tours?

What is included in the tour price?

How large are the tour groups?

Do you provide hotel or airport pickup?

Are your tours wheelchair accessible?

What is the current status of Kīlauea volcano?

Is it safe to visit the volcano?

Will I see active lava flows?

What happens if the volcano status changes?

Are you locally owned?

Do you practice sustainable tourism?

Can I customize a private tour?